Dealing with estate issues requires patience.

Today, the bus driver was scheduled to appear in court to plead to his charges. I didn’t go to court; there was no point, his hearing was scheduled in front of a Justice of the Peace. In the late afternoon, I called to find out the results. Even with the docket number, there was much confusion. Eventually, after I had been on hold for almost fifteen minutes, the lady on the other end of the phone determined that the case had been further delayed until Wednesday. If I call back in 48 hours, they should be able to tell me what happened. Or maybe the case will be delayed further.

I finally received Ailish’s life insurance cheque, and deposited it today. That process required me to answer some rather invasive questioning from the bank clerk (“What did you sell to the City?”, “Was she a bicylist?”). The transaction also apparently required a bank manager and numerous telephone calls, as well as a detailed description concerning the hold placed on the newly deposited funds.

With that taken care of, I picked up supper from Tim Horton’s, only to have my debit card declined on a $9.51 transaction.

So, back to the bank. Now I have to explain to them how holds work on newly deposited funds. It turns out they had decided to place two holds on my chequing account, leaving my balance rather far in the red.

I’m not quite sure why everything must be so confusing, time-consuming, and difficult. I would have expected banks to regularly deal with cheques, or the court system to regularly deal with cases. But I really should not single out these two examples; pretty much every company I’ve dealt with in the past 145 days has been like this.

Christopher Thompson
September 12th, 2011 7:06 PM

This post aside, I should point out that some companies and people do stand out. And I particularly want to thank my friends and family who have been there when I needed them and given me space when I needed that.

September 14th, 2011 5:58 PM

Just when you need things to go smoothly … they don’t.

It’s like the whole thing is designed to work only for people who have personal assistants to deal with all the paperwork and nonsense. Ugh.

My mother had issues like this dealing with her parents’ estate and has taken great pains to leave her filing and so forth in such a way as to make it easier for whoever ends up having to go through it. I am grateful for that, as I might be that person. I have also been inspired to try and do something with my own files, though I’ve still got a long way to go.

And, apparently, even the most organized files don’t help when you’re dealing with ‘them’. Blergh.

Christopher Thompson
September 15th, 2011 7:33 AM

The bus driver’s case was further delayed from Wednesday, 14th to Thursday, 22nd. I’m hopeful this will be the last delay, but that’s probably wildly optimistic.

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